How Landmark Reimagined Loyalty: The Shukran Program Story (#726)
- Interactive Rewards
- Dec 15, 2025
- 1 min read

This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.
Listen To This Episode Here
In this episode of Let's Talk Loyalty and Loyalty TV, we sit down with Aoun Raza and Emily Ong from Landmark Group’s Shukran program, one of the GCC’s most successful loyalty programs with over 14 million active members.
They also discuss Shukran’s program revamp, its impact on engagement, and strategies for building lasting loyalty.
Hosted by Lisa Brightwell.
Show Notes:
1) Aoun Raza
2) Emily Ong
4) How to Lead in Product Management by Roman Pickler - Book recommendation
5) Never Lose A Customer Again by Joey Coleman - Book recommendation
This article was first published by Let's Talk Loyalty. Permission to use has been granted by the publisher.

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