Interactive RewardsDec 15, 20211 minEffortless and Emotional Loyalty Concepts from Etihad GuestWith over 7 million members, Etihad Guest is the loyalty program for Etihad Airways, the national airline of the UAE, based in Abu...
Interactive RewardsDec 15, 202117 minLoyalty trends for 2022, and imperatives through 2030Did you hear the term ‘Big Data’ during 2021 (or 2020 for that matter)? I heard it once, two weeks ago at a loyalty conference in London....
Interactive RewardsDec 15, 20214 minThe Key Differences Between DTC and RetailThe world of commerce has totally transformed over the past few decades, and there have never been more channels to reach customers with...
Interactive RewardsDec 9, 20213 minMost Consumers Will Defect After Repeated MiscommunicationsResearch from delivery experience technology platform Sorted has found that 75% of consumers would stop using a retailer if they...