Interactive RewardsJun 8, 20215 minThe Top 10 Examples Of Exceptional Customer Experience - And Why It MattersWhy do outstanding customer experiences matter, and what do they look like? Creating an amazing customer experience is what almost every...
Interactive RewardsMay 21, 20216 minHow Reliable Insights Lead to a Loyal Customer BaseWe all crave human interaction, especially in times of COVID-19. Most activities are limited to home or online, which accounts for any...
Interactive RewardsMay 18, 20213 minThe pandemic is still driving changing consumer attitudesWhile consumer sentiment remains in recovery mode from the global health and financial crisis that started in 2020, an IRI ‘Consumer...
Interactive RewardsMay 18, 20211 minIntense Competition Driving Loyalty Innovation by South Africa's Old MutualSouth Africa is famous for the innovative "shared value" business model that has created extraordinary loyalty within the insurance...