Interactive RewardsMay 9, 20193 minThe Value of Loyalty for Telecoms BrandsThe Loyalty Challenge Customer retention is a challenge for all industries, but churn rates are particularly high in the...
Interactive RewardsMay 9, 20192 minThe Five Trends Shaping Customer Experience TodayAre you keeping track on what’s happening in the world of customer experience? Our guide to the five CX trends that matter will ensure...
Interactive RewardsApr 5, 20194 minWho Does Email Really WELL . . . and What Do They Have in COMMON?The DMA (UK) has just launched its 2019 Consumer Email Tracker report. This is a “must read” for every email marketer. Over 2,000...
Interactive RewardsApr 5, 20195 minWhat to Consider When Setting Up Automated Nurture ProgramsYou’ve done it. You created an amazing marketing campaign, and you’ve got thousands of new contacts stacked up in your marketing...