
Customer Engagement
Harness the power of Artificial Intelligence and Machine Learning to help you optimize customer experiences across channels
Customer Insights

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Aggregated performance summary across all campaigns
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Campaign performance analysis by Message/Group Category
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Individual message performance analysis
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Customer analysis on growth and engagement trends
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Customer intelligence (most engaged time of the day/week)
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Customer location and device analysis
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Send-out performance
Campaign Dashboards
Customer Analysis and Insights
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Retention Cohorts
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User Segmentation for Analytics
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Recency, Frequency, Engagement
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Customer Journey
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Audience targeting
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Customer Demographics & Affinities
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Conversion Probability
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Product Performance

Web Personalization

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Data-driven audience targeting
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Personalized banners based on context of the engagement as well as customer profile
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Pop-overs
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HTML block insertion based on dynamic rules