Loyalty Statistics and KPI's for Success
In this short summary show, we look back on an interview with Mala Raj discussing the key statistics that every loyalty marketer should be measuring, and what success looks like across key industries like retail!
Listen to learn key insights from this loyalty expert from India, a market that's continuing to thrive in so many ways.
1) Episode #66: Loyalty Statistics & Loyalty Programme Performance in India - What Does Success Look Like
2) Mala Raj, Loyalty and Customer Strategy Specialist, Managing Partner Strategic Caravan International
3) Mala’s LinkedIn post on World Statistics Day as referenced in both episodes
This article was first published by Let's Talk Loyalty. Permission to use has been granted by the publisher.