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Wyndham Rewards voted ‘best hotel loyalty program’ again


Wyndham Rewards has again been named the best hotel loyalty program in the USA Today Readers’ Choice Awards. At the same time, its Wyndham Rewards Visa Card was also named the best travel and hotel co-branded credit card. This article is copyright 2020 The Best Customer Guide.


This marks the third consecutive year that Wyndham Rewards has received this award in the hotel loyalty program category, and the second consecutive year that its co-branded credit card has taken the top spot. (Nominations are sourced by a panel of travel industry experts, including editors from USA Today and 10best.com, and winners are chosen based on daily voting from USA Today readers over a four-week period.)

According to Eliot Hamlisch, executive vice president of loyalty and revenue optimization for Wyndham Hotels & Resorts.,”Our members are at the core of everything we do and are immensely valuable not just to Wyndham but to our thousands of franchisees. On average, members stay more, stay longer, and spend more than non-members.”

This year’s rankings come on the heels of Wyndham’s newly announced and updated credit card suite featuring the Wyndham Rewards Earner Card, the Wyndham Rewards Earner Plus Card and the Wyndham Rewards Earner Business Card, the first Wyndham credit card created specifically for small businesses.

All three cards amplify rewards earned on the road, as well as everyday purchases, with up to 8x earn on gas purchases and Wyndham hotel stays; up to 5x earn on marketing, advertising and utility purchases (Wyndham Rewards Earner Business Card only); and up to 4x earn on restaurant and grocery purchases.

Hamlisch added, “The Wyndham Rewards program offers members an array of ways to earn points, from hotel stays, to our new credit cards, to a range of program partners spanning gas, shopping, tours, meal kit delivery and more.”

Wyndham Rewards offers members a guaranteed 1,000 points with every qualified stay. Free nights start at 7,500 points per night, while discounted nights start at 1,500 points plus some cash. The program’s Member Levels (status) have also been relaxed further in light of the pandemic and now allow members to unlock benefits like a preferred room, late checkout and accelerated earning after as few as three nights.

As the travel landscape evolves in the wake of COVID-19, the majority of the company’s hotels are open with flexible booking policies and enhanced health and safety protocols through Wyndham’s Count on Us initiative. The company has also extended current member benefits through to the end of 2021 and paused points expiration until the end of the year.

This article was first published by Customer Strategy Network. Permission to use has been granted by the publisher.

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