Multiple redemption and fulfilment channels ranging from mobile store, online store, call centre, over-the-counter.
Consumers today expect you to know what they want or need, and to engage with them in the right channel and at the right time. To meet the increasingly demanding expectations of consumers, loyalty marketing technology needs to have the ability to ingest, derive insights, and activate these data across all customer touch points (email, web and web push, mobile push and in-app, sms, and other channels. More importantly, they need to have the ability to orchestrate and deliver delightful customer experiences across relevant channels that make the customer feel understood and appreciated throughout the engagement journey.
At Interactive Rewards, from years of engaging with enterprise clients, we know that a loyalty management platform is just an enabler which has low or zero value to your business if you are not able to harness it for the benefit of your business objectives. Hence, we do not sell you a loyalty management platform and expect you to figure out how to implement a customer engagement journey, but rather, we provide the expertise to implement and execute them. Our unique proposition:
Our Certified team of experts helps our clients implement and execute their campaigns with exceptional efficiency and professionalism
With years of experience helping our clients overcome their marketing challenges, they can work like an extension of your team.
We transform your complex customer experiences and engagement journey from ideation to reality