
The 2022 South African Loyalty Landscape
INTRODUCING THE 2022 LOYALTY WHITEPAPER Truth and BrandMapp proudly launch the 2022 South African Loyalty Whitepaper. This is the 7th...
The 2022 South African Loyalty Landscape
The Power of Partnerships
Considering Joining A Loyalty Program? Call Your Financial Adviser
Something Strange In The Neighbourhood
Learn the challenges operators face when re-platforming a consumer loyalty program
Why Isn’t Every Loyalty Program Cash Back?
Enterprises prioritise CX in today’s digital-first economy
Consumers Turning To 'Buy Now Pay Later' Schemes
Most consumers feel customer service is an afterthought
When It Comes To Googling Products, Bricks Beat Clicks
Marketers set to drive deeper customer engagement
6 Ways To Super-Charge B2B Customer Experiences
Consumers increasingly selective with the data they share
Most Consumers Will Defect After Repeated Miscommunications
Retail industry most targeted by malicious emails
Consumers Are No Longer In The 'Panic Purchase' Mindset
Study identifies five types of incentive-seeking customer
Businesses Aren’t Delivering Frictionless Customer Experiences
Customer Retention Efforts Boost Revenues By 40%
Retail customer service expectations are still changing